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Pacifica Protect & Care and Protect & Care Essentials
As part of our services, we can provide the appliances you purchase with two options:
OPTION 1: Pacifica Protect & Care Plan

This Option is ideal for anyone wanting the re-assurance during the manufacturer warranty that every eventuality is protected.
If you choose to add this to your purchase you will receive the following benefits if your appliance fails during your appliance manufacturers warranty.
Appliance not fixed within 14 days? We’ll replace it.
Appliance failed more than 3 times? We’ll replace it.
And, covered for up to £125 for…
- Time taken off work.
- Failures caused by incorrect installation.
- Failures caused lack of maintenance.
- Failures caused rust or water damage.
- Replacement of cosmetic parts if refused by the manufacturer.
- Damaged clothing or lost food.
- Meal costs while your appliance is faulty.
- Other expense such as laundrette costs.
After your appliance manufacturers warranty expires, you will benefit from,
Repairs if your appliance fails.
Parts & labour costs included.
A replacement appliance if we cannot repair yours.
A free appliance service for laundry, refrigeration or cooking appliances.
Up to £250 reinstallation costs if we replace your appliance.
And, if we can't repair your appliance within 3 working days you are covered for up to £125 for…
- Lost wages due to time taken of work.
- Damaged clothing or lost food.
- Meal costs while your appliance is faulty.
- Other expenses such as laundrette costs.
- The cost of replacement cosmetic parts.
Some free of charge benefits are provided to you automatically when you purchase Protect & Care.
For full details of Protect & Care, what’s included, excluded, how to claim, refunds, complaints process and how to opt out of the free benefits.
Please read the Terms and Conditions in the link below.
As part of our services, we can provide the appliances you purchase with two options:
OPTION 2: Pacifica Protect & Care Essentials

